Terms & Conditions

By accessing this website, you agree to follow our terms & conditions (the Terms). If you do not agree to them you may not use this website and should leave it immediately.

We do our best to ensure that the Items on our website are presented as accurately as possible. However, colour clarity will depend upon your own personal monitor and therefore cannot guarantee that the colour of the actual Item is absolutely accurate. Before placing an order please read through these Terms.

If you require any information regarding your order(s) please contact Customer Care on +38 067 104 11 00, 24 hours a day, seven days a week, or email info@thegypsetgirl.com. 

We try to keep our website as up to date as possible, but cannot guarantee that every item will always be available. If we can’t supply the item, we will release the funds being held in your account for the purchase.

Delivery & Shipping:
Once your order has been shipped you will receive a confirmation and a tracking number.

If your order will not be delivered within the timeframe specified at the item page – we will notify you and try to rectify the situation as quickly as is practically possible.

Returns & Exchanges:
We guarantee return, in case the item hasn’t been used or worn, original packaging and commercial shape are saved. The customer has 14 days since the moment of receiving the order, to claim return.

Swimwear, lingerie and customized items are nonrefundable.

‘Sale’ items are nonrefundable.

Contact Us:
If you would like any help with your order, have a question about your order or would like to provide us with feedback on our service, please call +38 067 104 11 00, 24 hours a day, seven days a week. If you would like to contact Customer Care department about any inquiry, please email info@thegypsetgirl.com.